ugh.

by Heather

So I had bought 3 pairs of shoes from Zappos.

None of them worked, so I returned them.

Zappos decided to give me my money back in the form of store credit.

I asked them to credit my card and they said “No Problem”.

They told me to wait 2-10 days for the credit to show up.

Today is day 10. No credit.

I send an email… they send me a $30 coupon to say they are sorry.

I tell them thanks, but I would really just like my money back, like, today.

They say “oops! Your account wasn’t credited until a few days ago, so please wait another 2-10 days for it to show up.”

Ugh.

3 comments

1 Katy { 11.24.08 at 12:30 pm }: How annoying! Read some of the stories on the consumerist to make you feel better: http://consumerist.com/.
2 Katy { 11.24.08 at 12:31 pm }: This is my friend Emily: http://consumerist.com/5053064/help-davids-bridal-will-not-cancel-my-order
3 Heather { 11.24.08 at 12:58 pm }: ha That site is awesome! Bryan told me to submit my story, but it isn’t as crazy as the stories on there. It is because of that site that we didn’t register at Target!

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